• How can this be a free service?
• Free...really, what's the catch?
• How much do the calls cost to Fax to Email numbers?
• How does the sender know how much it is going to cost them?
• How long does the average fax take?
• What happens if I change my email address?
• Are my details kept private?
• How do I sign up for the Mustang Fax to Email service?
• How long before my number is ready to use after registration?
• Can I receive faxes on any computer?
• Can I forward a received fax to one or more people?
• Do I keep my fax number for life?
• Do I need to install any special software?
• Can I use it outside of the UK?
• Can I change the email address my faxes go to?
• Can I send faxes?

How can this be a free service?
We earn our income via the sender, who pays to send a fax anyway.

Free...really, what's the catch?
No catch, it really is free! If you like our service, we're hoping you refer this opportunity to other users or to sign on to become an Agent and earn commissions, however you are under no obligation to do so and your fax number will always remain free!

How much do the calls cost to Fax to Email numbers?
9.5 pence per minute from BT landlines. Other providers may vary.

How does the sender know how much it is going to cost them?
The costs are listed in the BT telephone directory.

How long does the average fax take?
On average, the first page takes 45 seconds and every page there after takes 35 seconds.

What happens if I change my email address?
We will update our records to ensure that you keep your unique fax no.

Are my details kept private?
Yes, we only use your details in order to handle support requests from you. If you make a support enquiry we'll need to ask for certain information to ensure that it's you we are dealing with, for your protection.

How do I sign up for the Mustang Fax to Email service?
Simply fill in the signup form on the right!

How long before my number is ready to use after registration?
Setup is instant!

Can I receive faxes on any computer?
Yes, if you can access your email, you will be able to view your faxes. This can be done anywhere in the world.

Can I forward a received fax to one or more people?
You can forward the fax attachment to multiple recipients by sending it - as you would normally-with any other email.

Do I keep my fax number for life?
Yes, provided you receive at least 6 faxes every 180 days. You will receive a warning email prior to the number being reclaimed.

Do I need to install any special software?
No, faxes are sent to you as an email attachment, as a PDF or TIFF file.

Can I use it outside of the UK?
From most international countries yes, sender must dial 0044871, unfortunately some countries and some operators don't support 0871 numbers. Try one and see!

Can I change the email address my faxes go to?
Yes, simply login with your fax no and password and you will see your account details; you can change your email address there!

Can I send faxes?
No, Mustang Fax enables you to receive faxes to your email address and not send faxes.

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